Privacy Policy
Who We Are
Our website address is: https://easternhimalayaholidays.com.
Eastern Himalaya Holidays is a travel and tour company offering tour packages, taxi rental services, hotel bookings, and travel-related services across Northeast India, Bhutan, and nearby destinations.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from images published on the site.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are provided for your convenience and will last for one year.
If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal information and is removed when you close your browser.
When you log in, several cookies may be set to save your login details and screen display preferences. Login cookies typically last for two days, while display preference cookies last for one year. If you select “Remember Me,” your login may remain active for two weeks. Logging out will remove login-related cookies.
If you edit or publish content on the website, an additional cookie may be stored in your browser. This cookie contains no personal data and only identifies the post ID of the content you edited. It expires after one day.
Embedded Content From Other Websites
Articles and pages on this website may include embedded content such as videos, images, maps, social media posts, and articles. Embedded content from other websites behaves in the same manner as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, implement additional tracking technologies, and monitor your interaction with their embedded content, particularly if you have an account with and are logged into those websites.
Information We Collect
When you contact us through forms, WhatsApp, email, phone calls, or booking inquiries, we may collect:
- Name
- Email Address
- Phone Number
- Travel Preferences
- Tour Requirements
- Billing Information
- Any other information voluntarily provided by you
This information is collected solely to provide travel-related services, process bookings, and improve customer support.
How We Use Your Information
We may use your information to:
- Respond to inquiries and booking requests
- Arrange tours, accommodations, and transportation
- Provide customer support
- Send booking confirmations and travel updates
- Improve our services and website experience
- Comply with legal obligations
Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties.
However, we may share necessary information with trusted service providers such as hotels, transportation providers, tour operators, payment processors, and government authorities when required to fulfill travel bookings or comply with legal obligations.
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
For users who register on our website (if applicable), we store the personal information provided in their user profiles. Users may view, edit, or delete their personal information at any time, except for their username. Website administrators may also access and edit this information.
Booking and inquiry information may be retained for administrative, accounting, legal, and customer service purposes.
What Rights You Have Over Your Data
- Access to your personal data
- A copy of the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal information where legally permissible
This does not include data that we are required to retain for administrative, legal, security, or tax-related purposes.
To make such a request, please contact us through the contact information provided on our website.
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Information submitted through booking or inquiry forms may be processed through trusted third-party services used for website hosting, communication, payment processing, and customer relationship management.
Changes to This Privacy Policy
Eastern Himalaya Holidays reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website: https://easternhimalayaholidays.com